THE BLOOM CLUB – SUBSCRIPTION TERMS & CONDITIONS**

1. Subscription Service
The Bloom Club by Lone Star Gifts11 is a recurring fresh-flower subscription service. Customers may select Weekly, Bi-Weekly (Every 2 Weeks), or Monthly delivery and choose from the available product options at checkout.

2. Recurring Payments
By purchasing a subscription, the customer authorizes recurring charges according to the selected subscription frequency. Payment must be successfully processed before each scheduled delivery. Applicable taxes, delivery charges, and other fees, if any, may be charged separately.

3. Subscription Delivery Days
The Bloom Club subscription deliveries are available on Mondays and Fridays only. Customers may select their preferred delivery day when available. Recurring deliveries will follow the selected subscription frequency and designated delivery day.

If a scheduled delivery is affected by a holiday, flower availability, severe weather, or circumstances beyond our reasonable control, Lone Star Gifts11 reserves the right to move the delivery to the nearest available subscription delivery day.

4. Flower Availability & Substitutions
Flowers are natural and seasonal products. Rose variety, shade, size, appearance, and stage of opening may vary depending on availability.

When necessary, Lone Star Gifts11 reserves the right to make substitutions with flowers of equal or greater value while maintaining the quantity and overall quality of the selected subscription whenever reasonably possible.

5. Product Photos & Natural Variation
Product photos are representative of the general presentation and approximate quantity of flowers included. Because flowers are natural products, individual blooms may vary in color, size, shape, and stage of opening. Vases, containers, décor, and other styling accessories shown in lifestyle photographs are **not included unless specifically stated in the product description.

6. Delivery Information
Customers are responsible for providing a complete and accurate delivery address, recipient information, gate/access instructions, and any other information necessary to complete the delivery.

If delivery cannot be completed because of an incorrect or incomplete address, unavailable recipient when personal receipt is required, restricted access, incorrect contact information, or another circumstance outside our reasonable control, additional redelivery or delivery fees may apply.

7. Changes, Pauses & Cancellations
Requests to change, pause, or cancel a subscription must be received at least 5 days before the next scheduled delivery. Requests received after this deadline may not take effect until the following billing and delivery cycle.

Cancellation of a subscription does not automatically cancel or refund an order that has already been processed or prepared for an upcoming delivery.

8. Fresh Flower Claims & Refunds
Due to the perishable nature of fresh flowers, completed deliveries are non-refundable except where otherwise required by law.

If flowers arrive damaged or there is a quality issue at the time of delivery, the customer must contact Lonestargifts11@gmail.com within 24 hours of delivery and provide clear photographs of the flowers and packaging. Lone Star Gifts11 will evaluate the issue and determine the appropriate resolution based on the circumstances.

Claims submitted after 24 hours may not qualify for replacement, store credit, or another resolution because proper flower care and environmental conditions after delivery are outside our control.

9. Flower Care
Customers are responsible for following the flower-care instructions provided with their delivery, including trimming stems as appropriate, using clean water and provided flower food, and keeping flowers in suitable environmental conditions. Flower longevity may vary depending on variety, temperature, water quality, handling, and home conditions.

10. Subscription Pricing
Subscription pricing is based on the product option and delivery frequency selected at checkout. Applicable taxes and delivery fees may be charged separately.

Lone Star Gifts11 reserves the right to modify subscription pricing for future billing cycles. When applicable, customers will be notified of pricing changes before the new price takes effect.

11. Acceptance of Terms
By purchasing The Bloom Club subscription, the customer acknowledges and agrees to these Subscription Terms & Conditions and authorizes recurring billing according to the selected subscription frequency.

I have read and agree with Lone Star Gifts11's terms & conditions